Meet Penelope!
We are excited to introduce PENELOPE, your new AI-powered Community Assistant, designed to keep you informed, connected, and supported 24/7!
With PENELOPE, you can receive quick and reliable answers to your community-related questions anytime, anywhere. Whether you need to check your account balance, inquire about ARC modifications, or stay updated on community news, PENELOPE is here to assist you.
Where can you access PENELOPE?
📱 Resident Portal – Chat directly online
📧 Email – Email for assistance
💬 SMS-Text Message – Send a text for quick responses
This AI experience is built using your community’s bylaws, rules, and owner portal, ensuring that you receive accurate and relevant information every time. Conversations are secure and encrypted, and you’ll need an active Resident Portal account to use the service.
This new service initiative is rolling out now, and we encourage you to try it today! Simply text (844) 405-7733, email penelope@gothoa.com, or visit your Resident Portal to chat with PENELOPE and experience the future of community support.
Your community. Your questions. Instant answers.