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Online Portal / Payment Information

Online Account Portal

IMPORTANT:  Beginning June 1, 2022, online payments made using FRONTSTEPS (FSPay) by logging into MyAccount Portal will no longer be offered. For more information on this recent change, click here.

Access your account online, anytime! MyAccount Portal enables you to:

  • View and update your contact information
  • View your account balance and payment history in real-time
  • View any open violations, access community documents, forms, and more
  • Make a one-time online payment
To get started, click “MyAccount Portal”.  **First time users: Your email address must be on file with us to access your online account.
Issues with accessing your online account?
Contact Preferred Communities at (480) 649-2017 or email [email protected].

Make an Online Payment

CIT Bank
(formerly Mutual of Omaha)

  • Visit CIT Bank’s website at
  • Payments will be credited to your HOA account within 48 hours
  • There is no fee when paying by check/ACH
  • A fee of 2.95% applies to debit/credit card payments
  • Make a one-time payment without creating an account
  • Option to schedule recurring payments  **Online account required with CIT Bank which is separate from your MyAccount Portal account.

Need the Management ID and Association ID? Click here!  You can also locate this information on your most recent billing statement.

Issues with processing an online payment?
Contact CIT Customer Service at (866) 800-4656.

Mail Your Payment

Technology not your thing? No problem! You can place your payment in the mail.  Below is important information to keep in mind when mailing in your payment.

  • Make payments payable to the name of your Association
  • Write your account number on your payment
  • Mail payments to PO Box 65493, Phoenix AZ 85082-5493

In accordance with the rules of the National Automated Clearing House, information from your check may be used to create an electronic debit to your account. The electronic debit on your statement is valid as proof of payment.