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Appeal Process

To appeal a violation (courtesy notice), violation fine or collection fee you received, you must complete the Appeal / Fee Waiver Request form by logging into your Resident Portal account and selecting My Items -> Submit a Request.  Your appeal must be submitted within ten (10) days from the notice date.  Appeals will not be taken over the phone or in-person.  Any person designated by the owner as the owner’s representative is permitted to appeal violations on their behalf.

Before submitting your appeal, be sure:

  1. Your violation has been corrected if appealing violation fines.
  2. Your assessment payments are current if appealing collection fees.

Once an appeal is received, the appeal is forwarded to the Board of Directors for your community.  You will receive a letter indicating if your appeal has been approved or denied. The appeal process can take some time for several reasons including, but not limited to, how often the Board meets, some members of the Board being out of town, etc. Appeal decisions are final and can’t be appealed again.