Contact Preferred Communities

Let’s get you to the right team.

Whether you have an account question, need compliance assistance, or want to learn about our management services, we’re ready to point you in the right direction.

Call Customer Service(480) 649-2017After-hours maintenance emergency: call this number and select Option 1
24/7 AI AssistantText (480) 448-1114Common association and homeowner account questions
Email General Questionsinfo@gothoa.com
Access Your AccountHomeowner Portal ↗

Department Directory

Contact the team that can help you fastest.

Selecting the most relevant department helps route your question directly to the right team member.

General Questions

Account assistance and general community questions

info@gothoa.com →

Architectural Compliance

Applications, exterior modifications, and review status

arch@gothoa.com →

Violation Compliance

Compliance notices and community standardsSubmit a Violation Report →

violations@gothoa.com →

Parking Compliance

Parking rules, notices, and permits

parking@gothoa.com →

Collections & Delinquent Accounts

Delinquent balances and collection notices

collections@gothoa.com →

Mail & Office

Three addresses. Three distinct purposes.

Choosing the correct destination helps avoid processing and response delays.

General Correspondence

Preferred Communities
PO Box 5720
Mesa, AZ 85211-5720

Letters, forms, and other general correspondence.

Assessment Payments

PO Box 52507
Phoenix, AZ 85072-2507

Make payments payable to your Association and include your Association account number.

Corporate Office

1134 E University Dr
Suite 114
Mesa, AZ 85203-8048

Visits by appointment only

Schedule an appointment during business hours.

Does your community need a new management partner?

Tell us about your association and the support your Board is seeking.

Request a Management Proposal
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